服務條款及隱私政策

服務條款

歡迎使用御學軒集團（香港）有限公司（下稱「本公司」、「我們」或「御學軒」）的服務。請在訪問我們的網站、使用我們的應用程式或報名參加我們的課程/服務前，仔細閱讀以下條款。

1. 接受條款

當您訪問本網站或使用我們的服務，即表示您同意受本服務條款及我們的隱私政策約束。如果您不同意這些條款的任何部分，請勿使用我們的服務。

2. 服務說明

御學軒提供教育諮詢、課程輔導、學習材料及相關教育服務。我們保留隨時修改、暫停或終止部分或全部服務的權利，恕不另行通知。

3. 用戶責任

您保證在註冊或使用服務時提供的所有資料均為真實、準確及完整。

您同意不會利用本服務進行任何非法、侵權或違反公共秩序的活動。

若您為未滿18歲的用戶，您應在父母或監護人的陪同下閱讀本條款，並在取得其同意後方可使用本服務。

4. 知識產權

本公司提供的所有內容（包括但不限於文字、圖像、標誌、課程教材、視頻及軟件）均受版權及其他知識產權法律保護。未經本公司書面同意，您不得複製、分發、傳播或用於商業用途。

5. 付款與退款政策

所有課程或服務費用應在規定時間內全額支付。

除法律規定或本公司另有明確書面約定外，已支付的費用概不退還。具體退款安排（如有）將參照個別課程的報名須知。

6. 免責聲明

本公司致力確保提供的資訊準確無誤，但不保證所有內容均無錯誤或遺漏。

本公司不保證服務不會中斷或無電腦病毒。

對於因使用或無法使用本服務而導致的任何直接、間接或附帶損害，本公司概不負責。

7. 適用法律及管轄權

本條款受香港特別行政區法律管轄並按其解釋。任何因本條款引起的爭議，雙方同意提交香港法院專屬管轄。

8. 聯絡我們

如對本條款有任何疑問，請聯繫我們：

御學軒集團（香港）有限公司

電郵：info@rlg.hk

Terms of Service

Welcome to Royal Learning (HK) Group Limited (hereinafter referred to as "the Company", "we", "us", or "Royal Learning"). Please read the following terms carefully before accessing our website, using our applications, or enrolling in our courses/services.

1. Acceptance of Terms

By accessing this website or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to any part of these terms, please do not use our services.

2. Description of Services

Royal Learning provides educational consulting, tutoring, learning materials, and related educational services. We reserve the right to modify, suspend, or terminate any part or all of the services at any time without prior notice.

3. User Responsibilities

You warrant that all information provided during registration or use of the service is true, accurate, and complete.

You agree not to use the service for any illegal, infringing activity, or activity that violates public order.

If you are under 18 years of age, you should read these terms with your parent or guardian and obtain their consent before using the service.

4. Intellectual Property

All content provided by the Company (including but not limited to text, images, logos, course materials, videos, and software) is protected by copyright and other intellectual property laws. You may not copy, distribute, transmit, or use any content for commercial purposes without the Company's written consent.

5. Payment and Refund Policy

All course or service fees must be paid in full within the stipulated time.

Unless required by law or explicitly agreed otherwise in writing by the Company, fees paid are non-refundable. Specific refund arrangements (if any) will refer to the enrollment guidelines of individual courses.

6. Disclaimer

The Company strives to ensure the accuracy of the information provided but does not guarantee that all content is free from errors or omissions.

The Company does not guarantee that the service will be uninterrupted or free from computer viruses.

The Company shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use the service.

7. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Both parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong for any disputes arising from these terms.

8. Contact Us

If you have any questions regarding these terms, please contact us at:

Royal Learning (HK) Group Limited

Email: info@rlg.hk

隱私政策

御學軒集團（香港）有限公司（下稱「本公司」）尊重並致力於保護您的個人隱私。本政策說明我們如何收集、使用、披露及保護您的個人資料，並符合香港《個人資料（私隱）條例》（第486章）的要求。

1. 我們收集的資料

我們可能會收集以下類型的個人資料：

身份識別資料： 姓名、性別、出生日期、身份證號碼（僅在必要時）。

聯絡資料： 電話號碼、電郵地址、通訊地址。

學術資料： 就讀學校、年級、成績單、學習進度。

交易資料： 付款記錄、銀行賬戶資料（用於處理付款）。

2. 資料收集目的

我們收集您的資料主要用於：

處理課程報名及管理學生檔案。

提供教育服務、評估學習進度及發送相關通知。

處理付款及發票事宜。

推廣本公司的最新課程或優惠（您可以隨時選擇拒收）。

遵守法律法規的要求。

3. 資料披露與轉移

除非獲得您的同意或法律要求，我們不會向第三方出售、交易或轉移您的個人資料。但在以下情況下，我們可能會披露您的資料：

向協助我們營運業務的受信任第三方服務提供商（如會計師、IT支援、支付網關）披露，前提是他們同意保密。

為遵守法律程序或回應執法機關的要求。

4. 資料保安

我們採取適當的物理、電子及管理措施來保護您的個人資料，防止未經授權的查閱、披露、使用或修改。

5. 資料保留

我們只會在達到收集資料之目的所需的時間內保留您的個人資料，除非法律要求保留更長時間。

6. 您的權利

根據《個人資料（私隱）條例》，您有權：

查詢我們是否持有您的個人資料。

查閱及要求更正您的個人資料。

撤回接收營銷信息的同意。

如需行使上述權利，請透過以下方式聯絡我們的資料保障主任：

御學軒集團（香港）有限公司

電郵：info@rlg.hk

7. 政策修訂

我們保留隨時更新本隱私政策的權利。修訂後的政策將在本網站發布，並自發布之日起生效。

Privacy Policy

Royal Learning (HK) Group Limited (hereinafter referred to as "the Company") respects and is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

1. Information We Collect

We may collect the following types of personal data:

Identification Data: Name, gender, date of birth, HKID number (only when necessary).

Contact Data: Phone number, email address, mailing address.

Academic Data: School attended, grade level, academic transcripts, learning progress.

Transaction Data: Payment records, bank account details (for payment processing).

2. Purpose of Data Collection

We collect your data primarily to:

Process course enrollments and manage student profiles.

Provide educational services, assess learning progress, and send relevant notifications.

Process payments and invoicing.

Promote the Company’s latest courses or offers (you may opt-out at any time).

Comply with legal and regulatory requirements.

3. Data Disclosure and Transfer

We do not sell, trade, or transfer your personal data to third parties unless we have your consent or are required by law. However, we may disclose your data in the following circumstances:

To trusted third-party service providers who assist us in operating our business (e.g., accountants, IT support, payment gateways), provided they agree to keep this information confidential.

To comply with legal processes or respond to requests from law enforcement agencies.

4. Data Security

We implement appropriate physical, electronic, and managerial measures to protect your personal data against unauthorized access, disclosure, use, or modification.

5. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

6. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the right to:

Check whether we hold your personal data.

Access and request correction of your personal data.

Withdraw consent for receiving marketing communications.

To exercise these rights, please contact our Data Protection Officer at:

Royal Learning (HK) Group Limited

Email: info@rlg.hk

7. Policy Updates

We reserve the right to update this Privacy Policy at any time. The revised policy will be posted on this website and will be effective from the date of posting.